Frequently Asked Questions (FAQs)
How to register?
User can not Register by itself. Only System Admin can register here. Please go to contact us page (https://employee-pensioners.smportkolkata.in/contact_us.html) and find IT Wings official's contacts.
Or
Email Id : joy.mondal@kolkataporttrust.gov.inContact No. : +913371003470
If User Forgot the password?
Employee :Go to Employee login page , then click to "Forgot your password?" and fill up the form and follow the system instruction.
Pensioners :
Go to Pensioner login page , then click to "Forgot your password?" and fill up the form and follow the system instruction.
OR
Go to the forgot password link and follow the step , otherwise send the mail technical official prabir@kolkataporttrust.gov.in (Shri Prabir Sarkar - Manager EDP)
How to Change password?
After successfully logged in , Go to settings page and then fill up required field with correct value.
How to download Income certificate for Trustee/Port bound?
Please go to Home page and check the bottom of right side and click to "Download the Pensioner Income Certificate".
How to Delete your Pension account?
send the mail technical official prabir@kolkataporttrust.gov.in (Shri Prabir Sarkar - Manager EDP)
with following details :
- Pensioner Roll No.
- Date of Retirement.
- Photo copy of PPO Book.
- Death certificate.
- Registered Phone number.
When Submit Life Certificate?
LIC Bound Pensioners and Family Pensioners
DLC Due in the month ofLIC Bound Pensioners:
Digital Life Certificate to be submitted in the month of {based on annuity purchase date}.
LIC Bound Family Pensioners:A digital life certificate and hard copy of the life certificate will be submitted in the month of {based on annuity purchase date}.
Non-LIC (KDS) bound Pensioners:
Pensioners:Submission of Digital Life Certificate in the month of NOVEMBER
Family Pensioners:Submission of Digital Life Certificate and hard copy of Life Certificate in the month of NOVEMBER.